Applitank / Applied intelligenceBuilt for a global future

Original products / Infrastructure / Intellectual property

AI for a more efficient world.

We build original AI products, power businesses with our infrastructure and IP, and train the next generation through university partnerships globally.

Explore Applitank Watch our story(opens in a new tab)
We build. We power. We share.Company notes +

We build.

Original products. Applied intelligence.

We power.

Our capabilities. Your next advantage.

We share.

Real expertise. A world of possibility.

Original products / Current research focus

Research becomes
real-world intelligence.

Our current focus: customer service intelligence. Three independent products that help businesses understand, respond, and operate better.

01 — MeasurementReplyspring / Customer service intelligencePatent pending · 63/927,417

Every response
tells a story.

How well does a business respond when a potential customer reaches out? Replyspring finds out—with AI emails, AI phone calls, and public-review analysis.

Input / Business context

Understand
before asking.

Public servicesOfferingsOperating detailsTerminologyCustomer feedback
Independent signalsObservation pointsTrace
Business-specific inquiries across email and phoneAI review analysis
Output / Connected intelligenceCSE

Customer Service
Efficiency Score

Response speedResponse qualityReview evidenceCross-channel consistency

Speed · Quality · Cross-channel consistency

Signals combined & normalized
Test. Measure. Compare. Retest.Evolving intelligence

It learns each business, creates realistic inquiries, and measures the response. Speed, quality, and consistency become one evolving Customer Service Efficiency (CSE) Score.

  • 01Business-specific inquiries across email and phone
  • 02Response signals compared with public reviews
  • 03Autonomous testing and periodic retesting
Inside the CSE Score

Public services, offerings, operating details, terminology, and customer feedback inform each inquiry. Replyspring measures email response time and semantic quality, phone time-to-human and interaction quality, then compares those signals with AI analysis of public reviews. Speed, quality, review evidence, and cross-channel consistency are combined and normalized into an evolving CSE Score. No human evaluator is involved.

Explore Replyspring(opens in a new tab)AI-driven evaluation · No human evaluator
02 — Operationsattnd.co / End-to-end appointment AIVoice → Workflow

Just say it.
AI handles the rest.

A fully automated, end-to-end AI appointment system. Operate it with simple voice commands on Telegram, in any language.

attnd.co / Operational lifecycleConceptual workflow
Input / TelegramVoice
command.
Any language
Operated through Telegram
Appointment object
BookRescheduleCancel
ControlSimple voice commands
ExecutionEnd-to-end AI automation
LifecycleFrom booking to follow-up
System behavior

AI handles the complete lifecycle

Select a stage below
Voice command

Schedule

Book, reschedule, or cancel.

State
Booking / Rescheduling / Cancellation
Output
Appointment details
Control layer
attnd.co / AI automation
After booking

Confirm

Send the details and a manage link.

State
Confirmation
Output
Appointment details + secure manage link
Control layer
attnd.co / AI automation
Before the visit

Remind

Automatic reminders before the visit.

State
Reminder
Output
Transactional appointment message
Control layer
attnd.co / AI automation
Appointment

Visit

The appointment takes place.

State
Appointment
Output
Customer visit
Control layer
attnd.co / AI automation
After the visit

Follow up

Optional thank-you and review invitation.

State
Optional follow-up
Output
Thank-you / Review invitation
Control layer
attnd.co / AI automation
From a voice command to a completed workflow.

From booking, rescheduling, and cancellations to confirmations, reminders, and post-visit follow-up, attnd.co takes care of the entire appointment lifecycle.

  • 01Simple voice commands in any language
  • 02Fully automated scheduling, confirmations, and reminders
  • 03Optional thank-you and review invitation after the visit
From the first booking to the next visit

attnd.co is an end-to-end AI system, also known as the Global Attendance Engine. Voice commands on Telegram drive booking, rescheduling, and cancellation. A booking triggers a confirmation with appointment details and a secure manage link. A reminder goes out before the visit. An optional post-visit message can invite a review. These are transactional appointment messages; customers can opt out at any time.

Explore attnd.co(opens in a new tab)Voice commands → End-to-end AI automation
03 — Human intelligenceInteractions Analysis System / IASHFC → Customer Pulse

Human conversations.
Actionable intelligence.

Interactions Analysis System (IAS) turns customer conversations into a clearer understanding of your business. At its core: Human Feedback Calls (HFC).

Interaction layerPeople
HFC

Human Feedback Calls

Real human participants gather feedback through conversation.

Human
representativeCustomer
Individual customer feedback

Real people call customers after their appointments.

Human conversations.→ Structured feedback
Analysis layerAI-assisted
Individual feedback → Connected themes
AI-assisted analysis

Identify themes
across conversations.

01Strengths
02Recurring concerns
03Opportunities to improve

Strengths, recurring concerns, and opportunities to improve.

Output / Weekly Customer Pulse

Customer
Pulse.

Individual reports → Weekly intelligence
IAS / Product interfaceExample workspace · Illustrative feedback

Individual feedback

View full size (opens in a new tab)
IAS feedback workspace with customer comments, call dates, ratings, and sentiment. Example feedback from human conversations.

Scroll to explore the interface

Weekly Customer Pulse

View full size (opens in a new tab)
IAS Weekly Customer Pulse with a rating trend, strengths, concerns, and suggested improvements drawn from example feedback.

Scroll to explore the interface

Human conversations. Actionable intelligence.Product interface · Illustrative feedback

Real people call customers after their appointments. IAS brings that feedback together in individual reports and a weekly Customer Pulse, revealing strengths, recurring concerns, and opportunities to improve.

  • 01Human Feedback Calls with real human participants
  • 02Individual feedback from your customers
  • 03Weekly themes, insights, and suggested improvements
Human feedback, with analysis that connects the dots

Human Feedback Calls (HFC) are the core of Interactions Analysis System (IAS). Real human participants gather feedback through conversation. IAS organizes that feedback and uses AI-assisted analysis to identify themes across conversations. The weekly Customer Pulse explains what is working and what needs attention.

Explore IAS(opens in a new tab)Real human feedback · AI-assisted analysis
04 — ArchitectureInfrastructure & intellectual propertyOur products / Your work

Built for our products.
Available for yours.

We build and use AI infrastructure, applied research, and IP discovery processes to develop our own technology. When there’s a fit, we put those same resources to work for yours.

Inside Applitank / Our productsWhat we build & use.
Beyond Applitank / Your workHow it can support you.
01Inside Applitank / Our product work

AI infrastructure

We build and operate the AI infrastructure our own products and systems need.

Beyond Applitank / Your work

Infrastructure access & deployment.

Where useful, access infrastructure we operate or get help deploying similar AI infrastructure for your own work.

Technical scopeImplementation & automation

Bring together systems, data, and AI for your operation. Connect intelligent workflows, improve industrial operations, and explore agricultural and manufacturing robotics.

  • Business operations
  • Industrial systems
  • Robotics
Connect
Architecture and integration across systems and data.
Compose
Apply AI to the workflows your operation needs.
Automate
Understand current operations, design intelligent workflows, and automate repeatable processes.
02Inside Applitank / Our product work

Applied research

We investigate technical questions, experiment, and develop prototypes for our own products and intellectual property.

Beyond Applitank / Your work

Applied research support.

Investigate feasibility, test technical approaches, and explore implementation paths for technology you want to develop.

Technical scopeTechnical investigation & prototyping

Investigate the idea, test the approach, and develop something you can evaluate.

  • Technical exploration
  • Experiments
  • Prototypes
Explore
Define the technical question and investigate what may be possible.
Experiment
Test approaches and examine their feasibility.
Prototype
Develop applied concepts and evaluate routes to implementation.
03Inside Applitank / Our product work

IP discovery

Our product and research work produces potentially protectable ideas. We research their technical context, document inventions, and prepare technical material for filings.

Beyond Applitank / Your work

Invention discovery & filing support.

Help identify potentially protectable ideas in your technology, analyze and document inventions, and prepare supporting technical materials for intellectual property filings.

Technical preparation and research support. Legal advice and representation are outside this service.

Technical scopeDiscovery, documentation & filing preparation

Apply the experience developed through our own invention work to yours, from early exploration to technical support for provisional filings and global applications.

  • Invention discovery
  • Technical disclosures
  • Filing preparation
Discover
Identify potentially patentable ideas and research novelty and technical context.
Document
Develop technical substance and record how the invention works.
Prepare
Create invention disclosures and supporting technical material for the filing process.
Used in our own work. Applied where it fits.

Work with the infrastructure and research experience we use to build our own products. Tell us what you’re working on.

Discuss your infrastructure Explore your next idea
05 — Knowledge transferKnowledge without bordersUniversity learning + applied experience

AI expertise.
Shared with the world.

Practical expertise should travel. Through university partnerships globally, we connect what we learn building AI with what people need to learn to use it.

Explore AI training
The learning path
  1. 01

    University of Oxford

    Python Programming for Data Science: Introduction

    The foundation. Turn data into something you can build with.

  2. 02

    University of Oxford

    Machine Learning and Artificial Intelligence in Python

    The intelligence. Understand the models behind AI applications.

  3. 03

    Applitank · Applied capstone

    Applied Artificial Intelligence project

    The application. Put your skills to work, with proctored final exams.

University learning + applied experienceApplied AI
Professional.

Contact us for current course availability, entry requirements, and program details.

06 — Let’s move forwardApplitankBring us the question.

What could AI
make possible
for you?

A better workflow. An original product.
A capability you haven’t built yet.

Bring us the question.
Let’s work on what comes next.

Speak to us+1 (415) 851-0020Leave us your ideaSend a voice message(opens in a new tab)

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